FAQ

Appointment Policy

We encourage making appointments to allow ample time with shorter waits for our clients. We do take walk-in and will do our best to get you seen in a timely manner.

Emergency cases are welcome and we will get you seen as quickly as possible.

We also offer drop-off appointments for your convenience. You can leave your pet with us for the day or just a few hours. There is not any additional charge for this service, but we do require your pet to be up to date on vaccinations.

Please bring your pets in on a leash or in a pet carrier, to insure the safest possible environment for you and your pet.

Payment Policy

Payment is expected and required when services are rendered. We do not do billing in order to focus on our patients’ needs and minimize cost.

We accept debit cards, credit cards (Visa, MasterCard, Discover, American Express) Apple pay and Android pay, CareCredit, Scratch pay, cash and checks (from established clients).

We know sometimes an unexpected illness or accidents may occur. We offer CareCredit with a 6 months no interest plan for anything over $200.
We also offer Scratch pay where You choose your terms. We have a link on our home page for both.

We also have paper application in clinic for CareCredit or you can apply on line. It takes about 5 minutes to process an application in clinic.

We also have information for several popular pet insurance. We will be happy to get you information on these.